Awaken Crystal Combs
Replacement Policy
Replacement Policy
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A Crystal Comb Replacement Policy for any of the Awaken Crystal Comb collection.
Our Crystal Comb Replacement Policy ensures that you can rely on us for seamless tool replacements for 1 year. In the unlikely event that you require a replacement, rest easy knowing that your crystal comb investment is protected by our comprehensive replacement policy.
If you ordered a Crystal Comb, by ordering this policy you will be eligible for our tool replacement benefit.
IMPORTANT: HOW TO ACTIVATE YOUR POLICY
To activate your replacement policy for tools previously purchased, we require a recent photo of your intact tool. Please send an email to arise@jessicacarey.com.au with the subject Intact Crystal Comb. No photo is required for a comb purchased simultaneously with a policy.
Details of replacement policy:
This policy gives you one replacement of your tool (same comb only) within 12 months of your original order.
ANY claim for a replacement MUST include a photo of the broken tool, please send to arise@jessicacarey.com.au. Acceptance or rejection of a claim shall be at our discretion.
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Let customers speak for us
from 4 reviewsThe Green Aventurine Crystal Comb has been a beautiful addition to both my self-care ritual and my work as a holistic facialist. Its smooth texture, grounding sound, and perfectly balanced hand-held quality make it a joy to use. It elevates my treatments and my personal wellness routine, and I’m already looking forward to adding more pieces from this collection.
  My experience with my beautiful Rose Quartz Comb is one of a special feeling of purity by the fact that it is such a gorgeous crystal to start with and to be able to use it in this way is truly special and it is something that I never thought would make me feel this way. Great for tension in the scalp and it provides such a calming, relaxing sensation at the same time whilst using. Something I keep close by and use when I have a headache especially and 'just because', other times. It makes me feel special and really relaxes my head and scalp and takes away the tension. Something I would recommend to those who love purity and beauty in a natural beautiful crystal comb helped by Jess's education support that she provides in the education portal.
  I love my AWAKEN Crystal Comb. It’s become such a calming ritual for me, I use it to release stress at the end of the day, and I’ve noticed it really helps with head tension too. The education provided with the comb was so valuable, it helped me understand how to use it properly and make the most of the experience. A truly beautiful self-care tool and I love how each comb is unique.
  I love using this tool to literally comb out tension from the front and back of my neck, using the ridged side. I can also use it to dig into sore spots, hold, and gently rotate my head to release those annoying niggles. I use the flat side of my comb to sweep from the middle of my forehead out, and down my neck, stretching all that fascia, as demonstrated on the education portal. Another delicious ritual I enjoy is to simply use the comb side to give my scalp an all over scratch. Why amethyst? Because I am balancing my crown chakra, by clearing my mind regularly, freeing it to relax and create space for new thoughts.